FAQs

What types of products does DAVID ENTES offer?

DAVID ENTES specializes in a curated selection of premium lifestyle products, which includes stylish home decor and innovative kitchen gadgets. Each item is designed to enhance everyday living while reflecting personal style.

How can I ensure the quality of the products I purchase?

We are committed to quality and design, ensuring that every product meets high standards. Our items are carefully selected to provide durability and aesthetic appeal, allowing you to elevate your living space effectively.

What is the return policy for products purchased from DAVID ENTES?

We have a 15-day return policy. Customers can request a return within 15 days of receiving their item, provided it is in the same condition as received, unworn or unused, with tags, and in its original packaging. A receipt or proof of purchase is also required.

How long does it take to process a refund?

Once we receive and inspect your return, we will notify you of the approval status. If approved, refunds are processed to your original payment method within 10 business days. Please note that additional processing time may be required by your bank or credit card company.

Are there any items that cannot be returned?

Yes, certain items are non-returnable, including perishable goods, custom products, personal care goods, hazardous materials, and sale items. If you have questions about a specific item, please contact us for clarification.

What should I do if my item arrives damaged or defective?

If your order arrives damaged or defective, please inspect the item upon reception and contact us immediately. We will evaluate the issue and work to resolve it promptly.

Can I exchange an item for a different one?

The fastest way to obtain a different item is to return the original item and, once the return is accepted, make a separate purchase for the new item.

What if I am located in the European Union?

If your merchandise is being shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason. The item must be in the same condition as received, unworn or unused, with tags, and in its original packaging.

How can I contact DAVID ENTES for further inquiries?

You can reach us via email at minalirfan330@gmail.com or by phone at +8615618668147. We are here to assist you with any questions or concerns you may have.